Privacy Policy

Any notion starting with a capital shall be defined by explicit reference in this Privacy Policy. Where possible given the context, singular words shall be interpreted as also including the plural and vice versa.

Where reference is made to certain laws or regulations, such reference shall also include any change, replacement or annulment of said laws or regulations, including any related executive decisions.

Doosan reserves the right to modify, change or amend the Privacy Policy at our own discretion and from time to time. Such modification, change or amendment shall be communicated via the Website. If you do not accept the modifications, changes or amendments, you are to inform us by sending an e-mail to [email protected]. If we do not receive such an e-mail from you within three (3) business days after the changes to the Privacy Policy have been announced on our Website, you will be deemed to have accepted unambiguously all such changes.

When you fill out the contact form on our Website, or contact us via e-mail, telephone, fax, we collect :

The basic identity information you provide us with, such as name, e-mail address, postal address, telephone number, the company you work for, your function;

The content of your communication and the technical details of the communication itself , such as with whom you correspond at our end, and the date and time;

Publicly available information of your profile on Social Media Channels;

Any other personal data you choose to provide to us

Doosan processes your personal data for marketing purposes, i.e. to provide you with targeted communications, promotions, offerings and other advertisements of Doosan and selected partners.

Doosan processes your personal data to comply with legal obligations or to comply with any reasonable request from competent law enforcement agents or representatives, judicial authorities, governmental agencies or bodies, including competent data protection authorities.

Your personal data may be transferred upon Doosan’s own initiative to the police or the judicial authorities as evidence or if there are justified suspicions of an unlawful act or crime committed by you through your registration with or use of the Website or other communication with us.

Doosan may process your personal data for informing any third party in the context of a possible merger with, acquisition from/by or demerger by that third party, even if that third party is located outside the EU.

Doosan may process your personal data for the preservation of the legitimate interests of Doosan, our partners or a third party if and when your registration with or use of the Website or other communication channels can be considered (a) a violation of any applicable terms of use or the intellectual property rights or any other right of a third party, (b) a threat to the security or integrity of the Website or other communication channels, (c) a danger to the Website or other communication channels or any of Doosan’s or our subcontractors’ underlying systems due to viruses, Trojan horses, spyware, malware or any other form of malicious code, or (d) in any way hateful, obscene, discriminating, racist, slanderous, spiteful, hurtful or in some other way inappropriate or illegal.

The processing of your personal data for the purposes outlined in clauses 3.1 and 3.5 is necessary for the purpose of the legitimate interests of Doosan, which are:

Continuous improvements to Doosan’s Website, products and services to ensure that you have the best experience possible;

Keeping our Website, products and services safe from misuse and illegal activity;

Marketing and promotion of our products, services, brands an overall successful commercialization of our products and services.

Doosan relies on third party processors to provide you the Website as well as to process your personal data on our behalf. These third party processors are only allowed to process your personal data on behalf of Doosan upon explicit written instruction of Doosan. Doosan warrants that all third party processors are selected with due care and are obliged to observe the safety and integrity of your personal data.

Doosan may share your personal data with other entities within the Doosan group of companies. However, we will ensure that all Doosan group entities will take due care that all processing of your personal data is in line with what is set out in this Privacy Policy.

Doosan may transfer anonymised and/or aggregated data to organizations outside of the EEA. Should such transfer take place, Doosan will ensure that there are safeguards in place to ensure the safety and integrity of your data as well as all rights with respect to personal data you might enjoy under applicable mandatory law.

Your personal data are only processed for as long as needed to achieve the purposes listed under clause 3 of this Privacy Policy or up until such time where you withdraw your consent for processing them. Note that withdrawal of consent may imply that you can no longer use the whole or part of the Website and other communication channels. Doosan will de-identify your personal data when they are no longer necessary for the purposes outlined in clause 3, unless there is:

An overriding interest of Doosan, your financial institution, the payment service provider, or any other third party in keeping your personal data identifiable;

A legal or regulatory obligation or a judicial or administrative order that prevents Doosan from de-identifying them.

You understand that an essential aspect of our marketing efforts pertains to making our marketing materials more relevant to you. This means that Doosan builds a profile of you based on relevant characteristics as outlined in clause 2.

Doosan will take the appropriate technical and organizational measures to keep your personal data safe from unauthorised access or theft as well as accidental loss, tampering or destruction. Access by personnel of Doosan or our third party processors will only be on a need-to-know basis and subject to strict confidentiality obligations. You understand, however, that safety and security are best efforts obligations only which can never be guaranteed.

You have the right to ask that any personal data pertaining to you that are inaccurate, are corrected free of charge. If a request for correction is submitted, such request shall be accompanied of proof of the flawed nature of the data for which correction is asked.

You have the right to withdraw your earlier given consent for processing your personal data, in which case clause 8.4 will apply.

You have the right to request that personal data pertaining to you be deleted if they are no longer required in light of the purposes outlined in clause 3 or if you withdraw your consent for processing them. However, you need to keep in mind that a request for deletion will be evaluated by Doosan against:

Overriding interests of the Doosan;

Legal or regulatory obligations or administrative or judicial orders which may contradict such deletion.

Instead of deletion you can also ask that Doosan limits the processing of your personal data if and when (a) you contest the accuracy of that data, (b) the processing is illegitimate or (c) the data are no longer needed for the purposes listed under clause 3 but you need them to defend yourself in judicial proceedings.

You have the right to oppose the processing of personal data if you are able to prove that there are serious and justified reasons connected with his particular circumstances that warrant such opposition. However, if the intended processing qualifies as direct marketing, you have the right to oppose such processing free of charge and without justification.

You have the right to receive from us in a structured, commonly used and machine-readable format all personal data you have provided to us.

If you wish to submit a request to exercise one or more of the rights listed above, you can send an e-mail to [email protected]. An e-mail requesting to exercise a right shall not be construed as consent with the processing of your personal data beyond what is required for handling your request. Such request should clearly state which right you wish to exercise and the reasons for it if such is required. It should also be dated and signed, and accompanied by a digitally scanned copy of your valid identity card proving your identity. If you use the contact form, Doosan may ask you for your signed confirmation and proof of identity.

Doosan will promptly inform you of having received this request. If the request proves valid, Doosan shall honour it as soon as reasonably possible and at the latest thirty (30) days after having received the request.

If you have any complaint regarding the processing of your personal data by Doosan, you may always contact Doosan via the e-mail address listed in this clause. If you remain unsatisfied with Doosan’s response, you are free to file a complaint with the competent data protection authority.

A reference in this Cookie Policy to certain laws or regulations also includes any change, replacement or annulment of these laws or regulations, including any related executive decisions.

Doosan reserves the right to, from time to time, modify, change or amend this Cookie Policy at its own discretion. Such modification, change or amendment will be communicated via the Website. If you do not accept the modifications, changes or amendments, you are to inform us by sending an e-mail to [email protected]. If we do not receive such an e-mail from you within three (3) business days after the changes to the Cookie Policy have been announced on the Website, you will be deemed to have accepted all such changes.

When you visit the Website, Doosan places a number of cookies. Most data pertaining to these cookies, their placement and use allow to identify you, and Doosan uses them to gain insight in how you and other visitors use the Website by gathering statistical and usage data, enabling Doosan to provide a better user experience on the Website.

Doosan knows about the following cookies being used on the Website:
The Website, like most websites, includes functionalities provided by third parties. A common example is an embedded YouTube video. The Website includes the following third party links which use cookies:

YouTube –

Twitter –

Facebook –

You may at all times withdraw your consent with Doosan’s use of cookies. To exercise this right, it suffices to delete the cookies, which have been placed on your device. To do so, you are kindly asked to refer to the appropriate instructions of your browser manufacturer, as listed above.

Doosan may also process your personal data for the preservation of the legitimate interests of Doosan, its affiliates and partners or a third party if your registration with or use of the Website can be considered (a) a violation of this Cookie Policy or the intellectual property rights or any other right of a third party, (b) a threat to the security or integrity of any of the Website or to Doosan or to any of its affiliates’ or its subcontractors’ underlying systems due to viruses, Trojan horses, spyware, malware or any other form of malicious code, or (c) in any way hateful, obscene, discriminating, racist slanderous, spiteful, hurtful or in some other way inappropriate or illegal.

Your personal data may be transferred to the police or the judicial authorities as evidence or if there are justified suspicions of an unlawful act or crime committed by you through your use of any of the Website.

When processing of your personal data is necessary for purposes of our legitimate interests, these purposes include:

Continuous improvements of the Doosan Website, social media channels, products and services to ensure that you have the best experience possible;

Keeping our Website, social media channels, products and services safe from misuse and illegal activity;

Marketing and promotion of our products, services, brands and overall successful commercialisation of our products and services.

We may share your personal data with other entities within the Doosan Group of companies. However, we will ensure that all these Doosan entities will take due care that all processing of your personal data is in line with what is set out in this Cookie Policy.

Doosan does not send your personal data in an identifiable manner to any third party without your explicit permission to do so. However, Doosan may send anonymised data to other organisations that may use those data for improving products and services as well as to tailor the marketing, displaying and selling of those goods and services.

Doosan may transfer aggregated data to organisations outside the EEA. Should such transfer take place, Doosan will ensure that there are safeguards in place to ensure the safety and integrity of your data and all rights with respect to your personal data you might enjoy under applicable mandatory law.

Your personal data is only processed for as long as needed to achieve the purposes listed under Article 3 above or up until such time where you object to the processing of your personal data on grounds that relate to your particular situation. This may imply that you can no longer use the whole or part of our Website. Doosan will de-identify your personal data when they are no longer necessary for the purposes outlined in Article 3 above, unless there is:

An overriding interest of Doosan, or any other third party, in keeping our personal data identifiable;

A legal or regulatory obligation or a judicial or administrative order that prevents Doosan from de-identifying them.

Doosan will take appropriate technical and organisational measures to keep your personal data safe from unauthorised access or theft as well as accidental loss, tampering or destruction. Access by personnel of Doosan or its third party processors will only be on a need-to-know basis and be subject to strict confidentiality obligations.

You have the right to ask that any personal data pertaining to you that are inaccurate, are corrected free of charge. If you submit a request for correction, your request needs to be accompanied of proof of the flawed nature of the data for which correction is asked.

You have the right to request that personal data pertaining to you be deleted if this data is no longer required in the light of the purposes outlined in Article 3 above or if you successfully object to the processing of your personal data on grounds that relate to your particular situation. However, you need to keep in mind that a request for deletion will be evaluated by Doosan against:

Overriding interests of Doosan or any other third party;

Legal or regulatory obligations or administrative or judicial orders which may contradict such deletion.

Instead of deletion you can also ask that Doosan limits the processing of your personal data if (a) you contest the accuracy of the data, (b) the processing is illegitimate, or (c) the data is no longer needed for the purposes listed under Article 3 above.

You have the right to oppose the processing of personal data if you are able to prove that there are serious and justified reasons connected with this particular circumstances that warrant such opposition. However, if the intended processing qualifies as direct marketing, you have the right to oppose such processing free of charge and without justification.

You have the right to receive from us in a structured, commonly-used and machine-readable format all personal data you have provided to us.

If you wish to submit a request to exercise one or more of the rights listed above, you can send an e-mail to the general privacy e-mail address: [email protected]. A request to exercise a right will not be construed as consent with the processing of your personal data beyond what is required for handling your request. Such request should clearly state which right you wish to exercise and the reasons for it if such is required. It should also be dated and signed, and accompanied by a digitally scanned copy of your valid identity card proving your identity. If you use the contact form, Doosan may ask you for your signed confirmation and proof of identity.

Doosan will promptly inform you of having received this request. If the request proves valid, Doosan shall honour it as soon as reasonably possible and at the latest thirty (30) days after having received the request.

If you have any complaint regarding the processing of your personal data by Doosan, please feel free to contact Doosan via the general privacy e-mail address mentioned above. You also have the right to file a complaint with the competent data protection authority.