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Privacy and information Processing Policy, etc.

Corporation (“Doosan”) complies with the relevant laws and regulations dealing with personal information protection including the Personal Information Protection Act and the Act on Information Communications Network Use Promotion and Information Protection. Doosan strives to protect the rights and interests of persons providing personal information, such as customers, employees, and Website users through its Privacy and Information Processing Policy and the Privacy and Information Handling Policy. Doosan notifies you of how and for what purposes we may use your information and what measures have been taken to protect your personal information through its policies regarding personal data privacy and information processing. In the event any of the provisions of the relevant policies are amended, we will publicly notify you of such amendments through this Website or individually.

The Company’s policy related to personal information consists of the following: 1) the Privacy and Information Processing Policy regarding the personal information protection of all persons providing their own personal information, 2) the Privacy and Information Handling Policy regarding the personal information protection of this Website’s users, and 3) the Image Information Processing Equipment Operation & Management Policy regarding personal image information protection. However, privacy and Information handling policies related to other Doosan affiliates’’ websites are respectively set forth on those websites.

4. Privacy and Information Handling Policy

Doosan Group (“Doosan”) greatly values users’ personal information, and complies with the Act on Information Communications Network Use Promotion and Information Protection.
We inform you about how and for what purpose users’ personal information is used, and what actions are taken for the privacy protection of the users. In the event that any of the provisions of the Privacy and Information Handling Policy are amended or updated, we will publicly notify you of such amendments or updates through this Website or individually. The following Privacy and Information Handling Policy applies to this Website (www.doosan.com)

This policy will take effect on January 18, 2010.

01. Setting, Operating, and Rejecting the Personal Information Automatic Collection Device

Doosan operates a cookie that frequently stores and finds our information. A cookie is a very small text file that is sent to your browser by a server used to operate a website, and it is stored on your computer’s hard disk. We use cookies for the following purposes:


  • To identify user’s tastes and areas of interest through an analysis of access frequency or visit time and tracking the trace.
  • To offer target marketing and individual-tailored service through the identification of participation extent in the events and the number of visits to various events

You have a selection right about the setting of cookies: you may allow all cookies; you may go through confirmation, whenever cookies are stored; or you may reject the storage of all cookies by setting an option on the Web browser.

How to set (Internet Explorer): Tool > Internet Option > Personal Information at the top of the Web browser
However, when you choose to reject cookies, you may not be able to take full advantage of all our Website features.

02. Purpose of Collection

Doosan may collect your personal information for the following purposes:


  • Customer request handling including member management, complaint handling, etc.
  • To offer better services and to improve the quality of this Website through online market research or opinion polls that receive user IDs.
  • To use for the purpose of marketing or advertising with the user’s prior consent.
  • To provide service fee settlement content and to carry out the service and perform the terms of the service contract.

03. Collected Personal Information

Doosan collects the following personal information for consultation, application for service, and so on:


  • Collected information: Name, postal address, email, company name, service usage data, access information, cookie, and IP address.
  • How personal information is collected: Website (Contact Us, Cyber Reporting Center).

04. Disclosure of Personal Information

We will not externally disclose any personal information that has been collected through the Website, except with your prior consent or under situations where we are required by law to disclose your personal information to such third parties as law enforcement authorities, judicial authorities, or other government authorities.

However, the following exceptions will apply for the following cases:


  • When users have agreed in advance.
  • In the case when it is required by law or when an government agency requests pursuant to the procedures and methods set forth in the relevant laws and regulations for the purpose of investigation.

In the event that we consider it necessary to release your personal information to an outside agency for commissioned services, we will notify you about the identity of the agency as well as the nature of the commissioned service, and obtain your prior consent.

05. Rights of a User and Legal Representative and Rights Exercising Method

A user and his/her legal representative may request to inquire, revise the user’s registered personal information, and withdraw their consent at anytime. We will take the proper action upon receiving your request in writing, telephone, or email to the department in charge of personal information control.
In the event that you request the revision of an error in your personal information, we will not use or provide it until the revision is complete. If the wrong information has already been provided to a third party, we will immediately notify that third party of the revision processing result so that they can revise your personal information.
Doosan handles personal information that has been terminated or deleted pursuant to the request of a user or his/her legal representative in accordance with the provisions of the “Retention and Use Period” section, and will prevent it from being read/inspected or used for other purposes.

06. Retention and Destruction of Personal Information

Any information provided by a user will be banned from being used for the reasons other than the purpose of retention or to comply with relevant laws and regulations. After the purpose of collection and use of personal information is completed, the information concerned will be immediately destroyed without exception. If a user requests us to destroy his/her personal information, unless the required period to retain such information by law expires later than the time the request was made, the user’s information will be completely destroyed upon the receipt of such a request. The destruction procedure and method are presented below:


A. Retention and Use Period
  • Retained information: Name, postal address, email, and company name.
  • Retention period: One year.
  • Reason of retention: User inquires/requests control, user identification, etc.

  • Retained information: Service usage data, access information, cookie, and IP address.
  • Retention period: Three years.
  • Reason of retention: Collect user’s service use statistics.

B. Destruction Procedures

Any information provided by you will be transferred to a separate DB (separate document box in the case of paper) upon completition of the purpose of its use, and it will be stored for a certain period of time, and then destroyed under our policy and other relevant laws and regulations. Such information will then be banned from use, other than for the purpose of retention or otherwise prohibited by law.

C. Destruction Method

Personal information stored in an electronic file format will be deleted using a technical method which prevents the retrieval of the deleted file.

07. Links to Other Sites

The Website may include links to the other websites, and we are not responsible for the content of linked websites or the use of such websites. Users agree that your use of such linked websites will be governed by that wesites’ own privacy and information handling policies.

08. Protection of Personal Information

We maintain strict safeguards to protect your personal information from unauthorized or inappropriate access by limiting employee access to and use of the information.

09. Customer Support Services for Private Information

To protect customer’s private information and to processed related complaints, we have appointed a relevant department and personal information administrator as follows:

A. Personal Information Administrator
B. Private Information Department
  • Department: Doosan Corporation Corporate Communications Office
  • Tel: 02-3398-3484
  • Fax: 02-2285-5188
  • Email : webmaster@doosan.com
  • Business Hours: (Mon – Fri) 09:00 – 18:00, and closed on Saturdays and Sundays

Should you need to file any reports regarding the infringement of personal information or if you have inquiries about the Privacy and Information Handling Policy, please contact the following agencies:


Date of Public Notification: January 18, 2010
Date of Enforcement: January 18, 2010

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